Help Center
Find answers to frequently asked questions about PT Pharmacy.
Are your products genuine?
Yes, PT Pharmacy guarantees 100% genuine products sourced directly from manufacturers and official distributors.
How long does shipping take?
For HCM City, we offer same-day or next-day delivery. Nationwide shipping typically takes 2-4 business days.
What is your return policy?
We offer a 7-day return policy for unopened and undamaged products. Please keep your receipt for all returns.
Do you offer pharmacist consultation?
Absolutely. You can talk to our registered pharmacists via our hotline 1800 1234 or visit any of our store locations.